Troubleshooting Leave Management Issues
You want to resolve common problems related to leave applications, approvals, or balance calculations. This guide helps you identify and fix issues to ensure smooth leave management and accurate records.
Common Issues & Solutions:
1. Negative or Incorrect Leave Balances:
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Go to Leave Balance and Policy and check if the policy is set to Yearly, Monthly, or Direct Balance.
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Review carry-forward settings and ensure the Autofill Leave option is correctly configured.
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If using Direct Balance, verify that the uploaded Excel file matches employee records.
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Check for any pending leave requests in Pending Requests that may impact balances.
If the issue still isn’t resolved, contact SalaryBox Support for remote help.
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