Troubleshooting Company Setup issues

Troubleshooting Company Setup issues

You’re facing issues while setting up your company, branches, or departments in SalaryBox.

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Steps:

  1. Incorrect Branch Location:

    • Go to Settings > My Branches, verify the coordinates, and adjust the radius (e.g., 100m to 300m).

    • Ensure the map address is correct and click Get Address.

  2. Company Code Not Visible:

    • Refresh the app or web portal and navigate to Settings > Company Settings.

    • If not visible, contact support at support@salarybox.in.

  3. Unable to Save Company Profile:

    • Verify all mandatory fields (Company Name, Your Name, Email) are filled.

    • Ensure a stable internet connection

    • Contact support if the issue persists

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